Frequently Asked Questions

Please set away anything that would interfere with us from cleaning certain areas, such as loose papers, dog toys, children’s toys, etc. Please ensure all dishes are put away so that we can thoroughly clean your kitchen. This is vital. If there is a sink or dishwasher full of dishes, we will leave it as is! (Unless services were added.) 

 We ask that any pets be put away as well, if possible. In addition, make sure the vacuum is accessible if you would like us to use it and anything of a sensitive nature is put away.

Our primary goal is to prioritize the quality of our cleaning services. Please note that we do not offer wall cleaning, laundry service, garage cleaning, carpet cleaning, handyman services for fixing items in the home, or trash removal services. However, we have partnered with reputable vendors and can gladly provide their information upon request!

We offer flexible scheduling options and can work with you to create a customized cleaning schedule that fits your needs. Including twice a week, weekly, biweekly, triweekly, monthly, and so on! 

Yes, we carry insurance to protect our staff, clients, and our company! Copy of certificate available upon request. 

Yes, we provide all necessary cleaning supplies and equipment for our services.

We are more than happy to use your cleaning supplies. We ask that you leave them in an accessible area for our team to use upon arriving. We try our best to accommodate and understand every client has different preferences. 

Effective 09/01/2023 we will begin moving to credit card payments only. 

(Please read the terms and conditions about payment policies). 

We may offer other payment options depending on certain factors of the client.